Open to opportunities

Product thinking,
technical depth.

I'm Nikunj Tandan — a product professional who thrives at the intersection of fintech, APIs, and system operations. I turn complex technical environments into streamlined experiences that scale.

Nikunj Tandan
3+
Years in Product & Ops
100+
Engineers Supported
50+
Enterprise Clients
38%
Faster Onboarding
25%
Fewer Errors
12%
Margin Growth
Product-minded. Technically fluent.
Execution-driven.

I'm a product professional with over three years of experience building, optimizing, and scaling products across fintech, APIs, and enterprise operations. My work sits at the crossroads where technical complexity meets business outcomes — translating stakeholder needs into structured execution, and system-level challenges into measurable improvements.

At Greeksoft Technologies, I serve as the bridge between engineering, compliance, and 40+ brokerage clients, standardizing REST API integration workflows across trading and risk management systems. Before that, at Deltamark LLP, I designed B2B pricing models and operational frameworks that directly improved margins and accelerated delivery.

I'm drawn to environments where cross-functional collaboration, analytical rigor, and product thinking converge. Whether it's debugging API flows, building KPI dashboards, or redesigning onboarding processes, I focus on one question: what moves the needle?

Currently exploring: Event-driven architecture API-first product design Product-led growth
Location
Mumbai, India
Education
B.E., Electronics & Telecom
University of Mumbai, 2019–2023
Languages
English · Hindi
Full professional proficiency · Native
Where product thinking
met real-world systems.
Apr 2024 – Present
Technical Product Consultant
Greeksoft Technologies Pvt Ltd
Serving as the critical liaison between engineering, compliance, and brokerage clients for API-driven trading and risk management systems. Standardized integration workflows for 55+ developers and 40+ firms, transforming a fragmented onboarding process into a repeatable, scalable framework.
↑ 38% onboarding efficiency ↓ 25% integration errors 55+ developers supported 40+ brokerage firms
Jan 2023 – Mar 2024
Product Operations Analyst
Deltamark LLP
Designed and implemented B2B pricing and margin optimization models across a multi-client portfolio. Translated complex stakeholder requirements into structured execution frameworks, building recurring KPI dashboards to monitor revenue performance, client profitability, and execution efficiency.
↑ ~12% gross margin improvement ↑ 20% faster delivery ↓ 62% operational friction
Jul 2022 – Dec 2022
Operations & Data Analyst Intern
Rustomjee
Maintained and optimized a 10,000+ record SQL-based client database, improving data consistency and reporting accuracy. Supported end-to-end transaction workflows across documentation and compliance, working with SAP and CRM systems.
10,000+ records managed SAP · CRM · SQL
Jan 2022 – May 2022
Product & Systems Intern
Meraki & Co
Managed end-to-end lifecycle of 15+ premium products from ideation to go-to-market. Drove pricing strategy and brand positioning that resulted in 2,000+ units sold, while building Tableau dashboards for executive decision-making.
2,000+ units sold ↓ 20% production delays 15+ products managed
Product thinking, end-to-end.
From problem to prototype.

These case studies reflect how I approach ambiguous, real-world product problems — structuring the diagnosis, evaluating trade-offs, and designing solutions that are both user-centred and business-viable.

LinkedIn: Fixing the Connection Request System
Consumer Social · Incentive Design · Two-sided Platform

LinkedIn optimises for connection volume, not connection quality. This case study diagnoses why 460M weekly connection requests yield only a 1.5% meaningful-outcome rate — tracing the root cause to misaligned platform incentives, not bad UX. The proposed solution, a Connection Quality Score (CQS), creates a feedback loop that makes quality networking more rewarding than volume-spamming, without restricting LinkedIn’s highest-paying customers.

Root Cause Analysis Incentive Design North Star Metrics Phased Rollout Trade-off Analysis
Download Case Study
3.6x
Signal-to-noise
improvement
18%
Target MCR
at 12 months
Netflix
Netflix: The Last Mile Discovery Problem
Consumer Product · Decision Design · Streaming UX

Netflix users with full libraries still can’t decide what to watch — the problem isn’t bad recommendations, it’s the absence of decision support. This case study identifies ~11M daily sessions lost to decision fatigue and proposes Decision Mode: a contextual interaction layer that reads user intent signals and delivers one confident recommendation in under 60 seconds, without touching the recommendation algorithm.

Behavioural Personas Decision Architecture Opportunity Sizing UX Flow Design Retention Metrics
Download Case Study
11M
Sessions lost
to fatigue/day
−55%
Decision time
target reduction
Real problems. Structured thinking.
Measurable outcomes.

These projects demonstrate how I approach product challenges — identifying pain points, designing systems around them, and delivering results that matter.

Product Requirements Management & Agile Delivery Platform
Nov 2024 – Mar 2025
The Problem
Product backlogs were scattered across disconnected tools — requirements lacked traceability, sprint planning lacked visibility, and delivery teams struggled to align on priorities. Without a centralized view, sprint delays were recurring and accountability was unclear.
The Approach
Built a centralized requirements management system by integrating JIRA APIs with a SQL-backed data layer. Designed structured tracking and reporting workflows that gave product, engineering, and leadership a single source of truth for backlog health, sprint velocity, and delivery timelines.
Product Thinking
Focused on the workflow gap between requirement capture and sprint execution. Prioritized features that reduced manual handoffs — automated status syncing, backlog health scores, and delivery risk flags.
Tools & Stack
JIRA APIs · SQL · Structured reporting · Agile frameworks (Scrum) · Requirements traceability matrices
40%
Improved backlog visibility
Reduced sprint delivery delays
1
Centralized source of truth
Customer Feedback Database & Insights System
Jul 2024 – Sep 2024
The Problem
Customer feedback was captured in fragmented channels — emails, support tickets, ad hoc surveys — with no unified structure. Teams couldn't efficiently surface recurring pain points or prioritize feature requests based on actual user sentiment.
The Approach
Designed and built a SQL database capturing 5,000+ feedback entries with structured tagging and categorization. Integrated a sentiment analysis module to automatically score and classify feedback, enabling teams to filter by theme, urgency, and sentiment.
Product Thinking
Treated customer feedback as a product input, not an afterthought. Designed the schema around prioritization workflows — linking feedback entries to product areas, feature requests, and satisfaction scores to support roadmap decisions.
Tools & Stack
SQL · Sentiment analysis · Data modeling · Feedback taxonomy design · Prioritization frameworks
5,000+
Feedback entries captured
30%
Customer satisfaction increase
Prioritization efficiency
B2C SaaS Growth Loop & Retention Engine
Jan 2022 – May 2022
The Problem
A premium B2C product portfolio lacked a structured growth engine. Customer acquisition depended on one-off campaigns with no systematic approach to conversion optimization, repeat purchases, or referral virality. Without a data-driven feedback loop, pricing decisions were reactive and unit economics were unclear.
The Approach
Designed and executed an end-to-end growth loop across 15+ premium product lines — mapping the full customer journey from awareness through purchase to advocacy. Implemented pricing strategy and brand positioning frameworks that optimized conversion at each funnel stage, while building Tableau dashboards to track CLV signals and identify retention levers.
Product Thinking
Applied product-led growth mechanics to a B2C context: structured pricing tiers around perceived value, created go-to-market execution plans that reduced time-to-shelf, and built reporting loops that connected sales performance back to product and positioning decisions.
Tools & Stack
Tableau · Pricing frameworks · Financial dashboards · Go-to-market planning · Unit economics modeling · Brand positioning analysis
2,000+
Premium units sold
15+
Product lines managed E2E
↓ 20%
Reduction in production delays
The toolkit behind the work.
Product Strategy & Delivery
Product Lifecycle ManagementRoadmappingRequirements DocsUser StoriesAcceptance CriteriaBacklog PrioritizationScrumKanbanUAT CoordinationSprint ManagementPost-release Optimization
Technical & Analytical Tools
SQLJiraConfluenceFigmaAPI DebuggingExcel (Advanced)TableauPythonQA/Test Case DesignAI Tools
Fintech & Systems Knowledge
Trading SystemsMarket Data FeedsOMSRMSComplianceCapital MarketsEquity & DerivativesAlgo TradingFIX ProtocolUAT Deployment
Business & Operations
Market ResearchCustomer Feedback AnalysisKPI TrackingCompetitor BenchmarkingBusiness Process OptimizationRoot Cause AnalysisData-driven Decisions
Credentials that back up the craft.

Each certification directly strengthens the way I approach product work — from prioritization frameworks to analytics-driven decisions.

📊
Product School
Product Prioritization Micro-Certification
Sharpened framework-driven decision-making for roadmap trade-offs, resource allocation, and feature scoping under competing stakeholder demands.
Mar 2026
🤖
Anthropic
AI Fluency: Framework & Foundations
Built foundational fluency in AI product capabilities, enabling better evaluation of AI-powered feature opportunities and responsible deployment strategies.
2025
🔬
McKinsey
Forward Learning Program
Developed structured problem-solving using the McKinsey approach — applied to stakeholder communication, data-driven recommendations, and execution planning.
Jul 2025
📈
Pendo
Product Analytics Certified
Strengthened capabilities in user behavior analysis, feature adoption tracking, and data-informed product iteration — core to product-led growth.
2025
🎓
ISB (via Coursera)
Leadership and Emotional Intelligence
Applied emotional intelligence frameworks to improve cross-functional collaboration, stakeholder alignment, and team dynamics in high-pressure delivery environments.
May 2020
🏆
Top 3 — Business Analytics Case Challenge
Organized by Somaiya Business School.
Exceptional Client Communication
Recognized at Rustomjee Pvt Ltd for outstanding client relationship management.
🎤
Special Mention — WHO Debate
World Health Organization Debate organized by Rotaract District 3131.
What I bring to your team.
Product + Technical Fluency
I speak both product and engineering. From writing user stories to debugging API flows, I close the gap between what needs to ship and how it gets built.
📊
Measurable Business Impact
Every role I've held has delivered quantifiable outcomes — 38% faster onboarding, 12% margin growth, 62% less operational friction. I optimize for results, not activity.
🏦
Fintech & Systems Depth
Working across trading systems, OMS/RMS, compliance pipelines, and API ecosystems gives me fluency in the domain complexity that fintech products demand.
🤝
Cross-functional Coordination
I've worked as the bridge between 55+ developers, 40+ brokerage firms, compliance teams, and leadership — aligning competing priorities into shared execution.
🔧
Structured Execution
From building KPI dashboards to designing execution frameworks, I bring discipline to ambiguity. Structured thinking is how I reduce friction and deliver faster.
🌎
Global Perspective
Experience working with distributed teams and international enterprise clients. Comfortable operating across cultures, time zones, and complex stakeholder landscapes. Ready to contribute from day one, anywhere.
The person behind the product.

Work defines what I do — but curiosity, movement, and community define who I am. Here's a glimpse into life outside the product roadmap.

Trekking in nature
Trek & Travel
🏕️

Into the Wild

Nothing resets my mind like stepping off the beaten path. I regularly trek through forests and hills around Maharashtra — trading dashboards for dirt trails and finding clarity in the climb.

Rotaract community cleanup
Community
🤝

Giving Back

As a proud member of the Rotaract Club, I actively participate in community service drives — from pond cleaning initiatives to local outreach. Building products for people starts with genuinely caring for them.

Gym and fitness
Fitness
💪

Discipline in Motion

I train at the gym 4 times a week — not just to stay fit, but because the discipline carries over. Consistency under pressure, showing up even on off-days — it's the same muscle I use at work.

Photography
Photography
📸

Capturing Moments

I love to photograph the world around me — candid moments, travel frames, everyday beauty. It's my way of slowing down, noticing details, and preserving memories worth reliving.

Let's talk about what I can
build for your team.

I'm actively exploring product roles — especially in fintech, SaaS, and API-driven platforms. If you're hiring for Product Management, Product Operations, or Technical Product roles, I'd welcome the conversation.

📍
Location
Mumbai, India
📞
Phone
+91-9324617564

Looking for a product hire?

I bring product thinking, technical depth, and structured execution to every team I join. Let's explore how I can contribute to yours.

Send me a message →